Mission Police Department

Communications

The Communications Bureau serves as the information center of the Mission Police Department. This Bureau is lead by Communication Officer Sara Salinas who has been with the department for over 12 years. She has a staff of 15 full time dispatchers which provide radio dispatch services to the Mission Police Department and its residents. Our communication center is manned around the clock, 365 days a year.
Dispatchers handle all incoming calls both emergency and non emergency in nature. Upon receiving a call, the dispatcher must decide the appropriate agency or service that will be dispatched. The response could be from a police officer, the fire department, an ambulance or tow truck.

Police Services
(956) 584-5000
Emergency
Dial 911
Non-Emergency
Dial 311

By utilizing the technology available to them, dispatchers are able to obtain and gather information on hundreds of different types of queries, as well as entering all the necessary information that may help to identify missing or wanted persons.

To assure proper response to your needs please keep the following information in mind when calling 9-1-1:

Be prepared to explain the nature of the emergency and the location or address where the emergency is taking place, provide cross-streets if known.
Provide the dispatcher your name, address and phone number.
Tell the dispatcher how many people are injured (if applicable) and the severity of their injuries.
Providing as much information as possible will help us to more quickly determine the most appropriate response to an emergency situation.

RESOURCES