The Communications Bureau serves as the information center of the Mission Police Department. Many times, citizens' first contact with a member of the Mission Police Department is made when they call our communications center. Dispatchers are trained to handle all types of calls from non-emergencies to life threatening situations. Upon receiving a call dispatchers must decide the appropriate agency or service that needs to be called upon.
Our dispatchers are responsible to answering several telephone lines, 911 Emergency lines, monitoring up to 8 police radio channels all while dispatching officers to calls for service.
The Communications Bureau is led by Communications Sgt. Gracie Guerrero who has nearly 30 years of law enforcement experience. She has a staff of 15 Communications Officers who man the Communications Center 24 hours a day.