The Communications (Dispatch) division serves as the information center for the Mission Police Department. The staff of thirteen full-time dispatchers provide radio dispatch services to the Mission Police Department and its residents. Our communications center is manned around-the-clock, 365 days a year.
Dispatchers handle all incoming calls both emergency and non-emergency. When a request for assistance is received, the dispatcher must prioritize the call, assess the response required and dispatch the appropriate agency or service. The response could range from a police officer, the fire department, an ambulance or tow truck.
By utilizing the technology available to them, dispatchers can obtain and gather information on hundreds of different types of queries, as well as entering all of the necessary information that may help to identify missing or wanted persons and lost or stolen property. Dispatchers have the capability to query any vehicle or person throughout the United States, Mexico and Canada through INTERPOL.
To assure proper response to your needs please keep the following information in mind when calling 9-1-1:
1. Be prepared to explain the nature of the emergency and the location or address where the emergency situation is taking place. Provide cross-streets, if known.
Provide the dispatcher your name, address and phone number - even if you are not directly involved in the emergency situation.
2. Tell the dispatcher how many people are injured (if applicable) and the severity of their injuries.
3. Remember, providing as much information as possible will help us to more quickly determine the most appropriate response to an emergency situation.
|
